Return & Refund Policy

At Majoon e Khaas, customer satisfaction is our top priority. If you are not satisfied with your purchase, we offer a 15-Day Money-Back Guarantee from the date of delivery.

Conditions for Return & Refund:

To be eligible for a return, the following conditions must be met:

1. 1. The product must not be intentionally damaged or subjected to unfair/abusive use.

1. 1. The original packaging materials, jars, and labels must be strictly intact and in their original condition.

1. 1. The claim must be initiated within 15 days of receiving the parcel.

How to Initiate a Return:

We process returns exclusively upon formal request. You can initiate a return by contacting us through any of the following methods:

• • WhatsApp / Phone: 0344-8624204

• • Email: majoonkhaas@gmail.com

• • Website: By filling out the Return Request Form on our website.

Return Address:

For security and logistical reasons, the physical return address is not publicly listed on this page. The complete return address will be provided to the customer directly via WhatsApp or Email once the return request is submitted and approved. (Note: Shipping costs for returning the item may be the responsibility of the customer unless the product arrived damaged or incorrect).