Privacy Policy
Effective Date: 20-April-2024
Welcome to Majoon e Khaas by Sultan Shahi Majoon (www.majoonekhaas.com). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
To process your orders and provide a seamless shopping experience, we may collect the following information:
- Personal Identification Information: Name, shipping address, billing address, email address (majoonkhaas@gmail.com), and phone/WhatsApp number (0344-8624204).
- Order Information: Details about the products you purchase from us.
- Non-Personal Information: Browser type, IP address, device information, and cookies to enhance your browsing experience on our website.
2. How We Use Your Information
We use the collected information for the following purposes:
- To verify, process, and fulfill your orders.
- To coordinate with our courier partners (Leopards, TCS, BlueEx, M&P, Swyft, Sonic, Movex, Call Courier, Bykea, Pakistan Post) for timely delivery.
- To communicate with you regarding your order status, returns, or customer support via WhatsApp, phone, or email.
- To improve our website, products, and customer service.
3. Data Protection and Security
Your privacy is our priority. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We do not store your sensitive payment details on our servers; all transactions (if applicable) are processed through highly secure, encrypted payment gateways.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We only share your necessary details (Name, Address, Phone Number) with trusted third-party service providers, specifically our Courier Partners, strictly for the purpose of shipping and delivering your order safely.
5. Cookies
Our website may use “cookies” to enhance user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, doing so may affect the functionality of certain parts of the site.
6. Your Rights
You have the right to request access to the personal data we hold about you and to ask for it to be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the information provided below.
7. Changes to This Privacy Policy
Majoon e Khaas reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage users to frequently check this page for any changes.